Cancellation of your child's space at a session
We all know that children get sick and may not be able to attend the session you have paid for. We ask for 48 hours notice to cancel a session to get a refund or transfer payment to a future session. Less than 48 hours notice and the session will be charged for in full. This allows us to be able to plan staffing for our sessions in advance.
However if we have a waiting list for the session and fill your child's space we will of course transfer payment to another session.
Please be aware our policy of children returning to the setting after sickness and / or diarrhea is the same as St Marks School and we ask you to ensure 48hrs has passed since the last episode.